Your patients are important and deserve to be treated that way. How often do your patients try to make an appointment:
- and get put on hold,
- or get a busy signal,
- or have to leave a message because your office is closed.
Would your practice rather:
- Automatically and effectively remind your patients of their appointments?
- Identify patients that will not keep their appointments?
- Fill those empty slots with productive appointments?
- Offer an enhanced level of service without increasing staffing costs?
The Greeting Company provides several solutions to meet your needs:
Reminders and Notifications
The Greeting Compnay delivers intelligent HIPAA compliant reminders that provide patient appointment and pickup information.
In addition we can:
- Verify patient identity before delivering appointment information
- Confirm that your patient will keep their appointment, or determine why they cannot keep their appointment
- Reschedule appointments to future slots that would otherwise be cancelled
- Fill empty slots with productive appointments
- Notify patients that their orders are ready for pickup
Appointment Recalls
When patients are due for an appointment, they receive a friendly phone call reminding them it is time to see you. The Greeting Company can schedule their appointment on the same call.
Next Generation Scheduling
Your patients can schedule their own appointments using the Greeting Company's synchronized web schedule. Your desktop scheduler is seamlessly and securely synchronized with your private web scheduler providing an enhanced level of service while reducing unused slots.
Our voice and web enabled system:
- Is easy to use.
- Includes a personal office web site.
- Integrates with your desktop scheduler.
- Flexibly and optimally manages your personal scheduling preferences.
- Can be used via the phone or the web.
